Privacy Policy

https://www.Matteen.com (the "Website") is operated by Matteen Inc. ("MATT", "we", "us", "our"). This Privacy Policy governs the collection, processing and disclosure of your personal information. If you have questions or wish to exercise your rights, contact us at https://www.Matteen.com/contact-us/.

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting. Your continued use of the Website constitutes acceptance of the revised policy.

Processing Activities Covered

This Privacy Policy applies to:

• Visiting or accessing the Website
• Requesting, purchasing, or using services on the Website
• Communicating with us to report problems or submit queries
• Receiving email communications from us

Personal Information We Collect

We collect only what is necessary to carry out our business and provide requested services. Personal information we may collect directly from you includes:

• Personal identifiers — email address, name, gender, address, telephone number, credit card or debit card number, or other financial information
• Commercial information — billing information and purchase history
• Internet or electronic network activity — browsing history, search history, and information regarding interaction with our Website or advertisements
• Geolocation data — current and historical physical location including country, state, city, zip code, and address
• Inferences — your likelihood of retention

Personal Information of Children

You must be at least 18 years old to use the Website or sign up for our newsletter. We do not knowingly collect personal information from children under 18. Parents and guardians who believe a child has provided us personal information should contact us at https://www.Matteen.com/contact-us/.

Device and Usage Data

We use log files, cookies, web beacons, and similar technologies to automatically collect information from your computer or mobile device. This may include your IP address, device identification numbers, browser type, Internet service provider, pages viewed, search terms, operating system, and date/time stamps. This data is used to analyze trends, improve our Website, and ensure security.

We use both session-based and persistent cookies. You may configure your browser to block cookies at www.optout.networkadvertising.org. Blocking cookies may limit some Website features.

Third Parties and Social Media

Third parties we work with may provide us information about you. We may combine this with information you provide. Social media features on our Website (such as Facebook "like" buttons) are governed by the privacy policies of the respective social media networks. Your interactions with those features are subject to those third-party policies.

Purposes and Legal Basis

We collect and process personal information to:

• Provide our services and perform contracts
• Manage user registrations
• Handle contact and user support requests
• Develop and improve our Website and services
• Send communications, with your prior consent
• Comply with legal obligations

Service Providers

We may transfer personal information to non-affiliated service providers including IT and system administration, analytics, marketing, and email service providers. These providers are prohibited from using your information beyond the purpose of processing. We may also disclose aggregate, non-identifying statistics to prospective partners or advertisers.

In the event of a sale of all or substantially all of our business, we may transfer personal information to the purchaser for the purposes described in this Privacy Policy.

Retention of Personal Information

We retain personal information only as long as reasonably necessary for the original purpose of collection, or as required by applicable law. Retention periods are determined by the amount, nature, and sensitivity of the data and the potential risk of harm from unauthorized use.

Your Access and Control

To exercise any of the rights below, contact us at https://www.Matteen.com/contact-us/. We will process your request within 30 days of receipt.

• a) Managing Your Information — You may ask us to correct inaccurate or incomplete personal information.
• b) Access — You may request a copy of the personal information we hold about you. California residents may request a list of companies to whom we have disclosed personal information.
• c) Right to Erasure — You may request deletion of your personal information. We may retain certain data for legitimate interests such as fraud detection or legal compliance.
• d) Right to Object to Direct Marketing — You may withdraw consent or unsubscribe via the link in any promotional email we send.
• e) Restriction of Processing — You may ask us to restrict processing in certain circumstances. MATT does not sell personal information.
• f) Right to Portability — You may request a copy of your personal information transferred to you or another party.
• g) Automated Decision-Making — Our Website does not currently use automated decision-making.
• h) Consent Withdrawal — You may withdraw consent at any time without affecting the lawfulness of prior processing.
• i) Right to Non-Discrimination — We will not discriminate against California residents for exercising CCPA rights.
• j) Authorized Agent — California residents may designate an authorized agent with a notarized power of attorney.

Questions or Complaints

Contact our Privacy Officer at:

Matteen Inc. Privacy Officer
2875 NE 191st Street, Suite 406
Aventura, FL 33180
https://www.Matteen.com/contact-us/

Personal Information Security

We use industry-standard encryption and reasonable physical, organizational, and technological measures to protect your personal information. In the event of a data breach likely to result in high risk to your rights and freedoms, we will notify you and the relevant authority as soon as feasible. No method of transmission or storage is 100% secure.