Terms of Use

These Website Terms of Use (the “Terms”) govern your access to and use of the Websites operated by Matteen Labs LLC, a Wyoming limited liability company with its principal place of business at 2110 N Ocean Blvd, Fort Lauderdale, FL 33305 (“Matteen Labs,” “we,” “us,” or “our”).

These Terms apply to every visitor and user of matteen.com and humancharts.com, whether you are browsing, purchasing services, participating in the MATTEEN INNER CIRCLE FULL MEMBERSHIP, using MATTEEN.ai, viewing charts, or engaging with our content in any way.

We reserve the right to modify these Terms at any time. Changes take effect immediately upon posting to the applicable Website. Your continued use of the Website after changes take effect constitutes your acceptance of the revised Terms. If you disagree with any modification, your sole remedy is to stop using the Websites.

1Use of the Websites

Your use of the Websites is at your own risk. You represent and warrant that:

• You are at least 18 years old and have the legal capacity to enter into a binding contract;
• You have the legal right to send, upload, or otherwise communicate any data or information you provide to us;
• You will use the Websites only for lawful purposes and in accordance with these Terms;
• You will not use the Websites in any way that violates any applicable law or regulation.

1.1  Prohibited uses

You shall not, directly or indirectly:

• Scrape, crawl, harvest, or use any automated means to extract data from the Websites without our prior written consent;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Websites, including MATTEEN.ai, the MATTEEN LABS Educational App, or any chart-generation logic on humancharts.com;
• Copy, reproduce, download, record, screen-capture, screenshot for redistribution, transcribe, or otherwise duplicate our content, courses, workshops, sessions, or MATTEEN.ai outputs beyond what is expressly permitted by the platform;
• Teach, deliver, present, repackage, summarize, or otherwise communicate our methodologies, frameworks, sequences, or curriculum to any third party in any format, whether for compensation or not;
• Use our content, chart outputs, or MATTEEN.ai outputs to develop, train, fine-tune, evaluate, or benchmark any competing product, course, AI system, model, agent, or service;
• Attempt to gain unauthorized access to any part of the Websites, systems, or networks connected to them;
• Introduce viruses, worms, malware, or other malicious code to the Websites;
• Impersonate any person or misrepresent your identity or affiliation with any person or organization;
• Interfere with or disrupt the operation of the Websites or the servers or networks connected to them;
• Use the Websites to send unsolicited communications, promotions, or advertising;
• Collect or store personal information about other users of the Websites without their express consent;
• Remove, obscure, or alter any proprietary notice, trademark, or attribution.

Violation of this Section may result in immediate termination of your access to the Websites, without notice, and may expose you to civil and criminal liability.

2Personal Data and Privacy

Matteen Labs is committed to protecting your privacy in accordance with our Privacy Policy, located at matteen.com/policy/privacy-policy/ and humancharts.com/policy/privacy-policy/ (identical text on both sites). By using the Websites, you agree that Matteen Labs may use your personal information as described in the Privacy Policy.

Matteen Labs does not sell your personal information, and permanently commits never to sell your birth data. See the Privacy Policy for complete details, including your rights to access, correct, delete, and limit the use of your personal information.

3Purchases and Payments

Purchases made through the Websites are governed by:

• The Membership Agreement — if you enroll in the MATTEEN INNER CIRCLE FULL MEMBERSHIP through matteen.com;
• The HumanCharts.com Fulfillment Policy — if you purchase chart reports or related products on humancharts.com;
• The Matteen.com Fulfillment Policy — if you purchase workshops, events, or other services on matteen.com.

When you submit an order, you agree to pay all amounts due, including any applicable service, transaction, or processing fees and taxes. All fees are due and payable in accordance with the applicable agreement or policy governing your purchase.

Payment is accepted by valid credit card through Stripe, our third-party payment processor. Charges will appear on your credit card statement as “MATTEEN LABS.” Matteen Labs is a single entity operating both matteen.com and humancharts.com; all charges from either Website appear under the same statement descriptor.

Matteen Labs does not operate, own, or control Stripe. Any dispute regarding Stripe’s processing of a payment is between you and Stripe, subject to Stripe’s own terms and policies.

Matteen Labs reserves the right to refuse or cancel any order if a payment method is declined or if the account has been previously banned from the Websites. Matteen Labs reserves the right to change fees, payment procedures, and available payment methods at any time, with such changes effective upon posting.

4Intellectual Property

All intellectual property rights in the Websites — including trade names, trademarks, service marks, copyrights, patents, trade secrets, know-how, methodologies, frameworks, chart-generation logic, MATTEEN.ai system prompts and outputs, the MATTEEN LABS Educational App, written content, video content, audio content, and all derivative works — are the exclusive property of Matteen Labs LLC or its licensors.

MATTEEN® and MATTEEN TERRANY® are registered trademarks of Matteen Labs LLC. All other trademarks, logos, and service marks appearing on the Websites are the property of Matteen Labs or their respective owners.

No materials from the Websites — including text, graphics, images, video, audio, code, or MATTEEN.ai outputs — may be copied, reproduced, modified, republished, uploaded, posted, transmitted, distributed, or exploited in any form or by any means without Matteen Labs’ prior written permission. All rights not expressly granted are reserved.

4.1  Third-party charting systems

The Websites reference several third-party charting and personality systems, including but not limited to Human Design, Gene Keys, and other systems developed by third parties. Matteen Labs is not affiliated with, endorsed by, or licensed by the owners of these third-party systems. References to these systems are for educational purposes only. Additional attribution notices may be provided on specific pages referencing these systems.

4.2  Limited license to you

Subject to your compliance with these Terms, Matteen Labs grants you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Websites for your personal, non-commercial use only. This license does not permit any of the prohibited uses in Section 1.1 above.

5Disclaimers

Educational content only — not professional advice

The content on matteen.com and humancharts.com is provided for educational, inspirational, and entertainment purposes only. Nothing on the Websites — including chart outputs, MATTEEN.ai responses, workshop content, or written materials — constitutes medical, psychological, psychiatric, financial, tax, legal, or investment advice. Matteen Labs is not a HIPAA-covered entity and does not provide healthcare services. If you require professional advice, consult a licensed professional in the relevant field.

5.1  “As is” basis

The Websites are provided “AS IS” and “AS AVAILABLE” without representations or warranties, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. Matteen Labs does not warrant that the Websites will be constantly available, error-free, or that any information on the Websites is complete, true, accurate, or non-misleading.

5.2  No guarantee of results

Matteen Labs makes no guarantee or representation that you will achieve any specific spiritual, emotional, financial, business, relational, or health outcome as a result of using the Websites, viewing your chart, interacting with MATTEEN.ai, or participating in any program offered through the Websites. You accept personal responsibility for any decisions you make based on Website content.

5.3  AI-specific disclaimer

MATTEEN.ai and other artificial intelligence systems used on the Websites are generative AI systems and may produce inaccurate, incomplete, or unsuitable output. You shall not rely on MATTEEN.ai for any decision with material legal, medical, financial, or safety implications. All AI outputs are provided “AS IS.”

6Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Matteen Labs LLC or any of its officers, directors, employees, agents, contractors, affiliates, subsidiaries, or licensors (collectively, the “Matteen Parties”) be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to:

• Business losses, loss of revenue, income, profits, or anticipated savings;
• Loss of contracts, business relationships, or reputation;
• Damage resulting from hacking, tampering, or unauthorized access to the Websites;
• Errors, omissions, or inaccuracies on the Websites;
• Personal injury or property damage from use of the Websites;
• Interruption of transmission to or from Matteen Labs servers;
• Viruses or malicious code transmitted by any third party through the Websites;
• Any decision you make based on content, chart outputs, or MATTEEN.ai outputs;
• Any dispute between you and another user of the Websites.

6.1  Total liability cap

In no event shall the total cumulative liability of the Matteen Parties arising out of or relating to these Terms, your use of the Websites, or any product or service purchased through the Websites exceed the greater of: (a) One Hundred U.S. Dollars ($100.00), or (b) the total amount of fees you actually paid to Matteen Labs in the twelve (12) months immediately preceding the event giving rise to the claim, regardless of whether such loss, damage, or injury results directly or indirectly from the negligence or active, passive, intentional, or other act of the Matteen Parties.

6.2  Exceptions

The limitations in this Section do not apply to (a) Matteen Labs’ gross negligence or willful misconduct, or (b) liabilities that cannot be excluded or limited under applicable law.

6.3  Basis of bargain

You acknowledge that the fees and no-cost access provided through the Websites reflect this allocation of risk and that without these limitations, Matteen Labs would not offer the Websites, MATTEEN.ai, or the related services.

7Third-Party Links and Content

The Websites may contain links to third-party websites, applications, or services that are not owned or controlled by Matteen Labs. Matteen Labs has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Matteen Labs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any such third-party content, goods, or services available on or through any such website or service.

Matteen Labs is not responsible for any third-party advertisements, links, information, or content hosted on the Websites, including social media features and third-party sharing widgets. Your use of any linked website or third-party service is at your own risk and subject to that third party’s terms and policies.

8Indemnification

You agree to defend, indemnify, and hold harmless the Matteen Parties from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your use of or access to the Websites;
• Your violation of these Terms;
• Your violation of any third-party right, including without limitation any privacy, intellectual property, or contractual right;
• Your violation of any applicable law or regulation;
• Any claim that content, submissions, or communications you provided caused damage to a third party;
• Any decision you make based on Website content, chart outputs, or MATTEEN.ai outputs.

Matteen Labs reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with Matteen Labs’ defense of such claim.

9Termination

Matteen Labs may terminate or suspend your access to the Websites immediately, without prior notice or liability, for any reason, including without limitation your breach of these Terms.

Upon termination, your right to use the Websites will cease immediately. All provisions of these Terms that by their nature should survive termination — including without limitation Sections 4 (Intellectual Property), 5 (Disclaimers), 6 (Limitation of Liability), 8 (Indemnification), 10 (Governing Law), and 11 (Miscellaneous) — shall survive termination.

10Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida and applicable United States federal law, without regard to conflict-of-laws principles.

10.1  Informal resolution

Before filing any claim, the parties shall first attempt in good faith to resolve the dispute through written notice submitted via the contact form at matteen.com/contact-us/ or humancharts.com/contact-us/ (select the category “Legal or Terms Question”) and a thirty (30) day informal-resolution period.

10.2  Binding arbitration

Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any court of competent jurisdiction without the posting of a bond), any dispute arising out of or relating to these Terms or your use of the Websites shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall take place in Broward County, Florida, in the English language. Arbitration may proceed by videoconference. The arbitral decision shall be final, binding, and without appeal, and may be enforced in any court of competent jurisdiction.

10.4  Attorneys’ fees

The prevailing party in any action or proceeding to enforce these Terms shall be entitled to recover its reasonable attorneys’ fees, expert fees, and costs.

11Miscellaneous

11.1  Force majeure

Neither party shall be liable for delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control, including acts of God, natural disaster, war, terrorism, pandemic, civil unrest, government action, or internet, hosting, telecommunications, or AI-platform unavailability.

11.2  Waivers and severability

Failure to enforce any right or provision of these Terms will not constitute a waiver of those rights. If any provision of these Terms is found unenforceable by a court of competent jurisdiction, that provision shall be reformed to the minimum extent necessary to make it enforceable; if it cannot be so reformed, it shall be severed from these Terms, and the remaining provisions shall continue in full effect.

11.3  Entire agreement

These Terms, together with the Privacy Policy, the applicable Fulfillment Policy, and (if applicable to you) the Membership Agreement, constitute the entire agreement between you and Matteen Labs regarding your use of the Websites and supersede all prior or contemporaneous agreements, communications, and understandings on the subject.

11.4  Relationship of the parties

Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Matteen Labs. You are and remain solely responsible for your own actions.

11.5  Assignment

You may not assign or transfer these Terms, in whole or in part, without Matteen Labs’ prior written consent. Matteen Labs may assign these Terms freely, including in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any purported assignment in violation of this Section is void.

11.6  Changes to these Terms

Matteen Labs reserves the right to change these Terms at any time. Changes will be posted to the Websites with an updated “Last updated” date — currently August 12, 2026. Your continued use of the Websites after changes take effect constitutes your acceptance of the new Terms. If you disagree with any change, your sole remedy is to stop using the Websites.

11.7  Contact

If you have questions about these Terms, please submit a request via the contact form at matteen.com/contact-us/ or humancharts.com/contact-us/ and select the category “Legal or Terms Question.”

You may also write to us at:

Matteen Labs LLC
2110 N Ocean Blvd
Fort Lauderdale, FL 33305

© 2026 Matteen Labs LLC. All rights reserved.
MATTEEN® and MATTEEN TERRANY® are registered trademarks of Matteen Labs LLC.